Why it matters: The restaurant and catering industries are under extreme pressure from the coronavirus crisis, which has led to a rallying cry by delivery apps like Uber Eats, DoorDash, and Grubhub for people to use them to support their favorite dining places. But as these services have seen a boom in their business, they’ve refused to lower their commissions and give independent restaurants a break.
The coronavirus has had a profound impact on many industries, from retail and transportation to travel to almost everything under the hospitality umbrella — theme parks, big events, and along with them a myriad of small businesses that depended on their continued existence to sustain their livelihoods. Movie theaters, film production, automakers, construction and the tech sectors have also seen major disruptions in their activity.
As travel restrictions have given way to recommendations to practice social distancing and even outright lockdown orders, there is one small slice of those industries that is booming. Food and grocery delivery services have seen downloads and engagement rates for their apps go through the roof.
The concept of helping people who want to have their meals or groceries brought to their door while they focus on